Your member and business data stays protected.

This page explains how Fortiq processes personal data and why we take a careful, security-first approach to managing gym operations information.

Information we collect

Fortiq may collect account information, membership records, attendance history, billing data, and operational details necessary to provide our service. We may also collect device and usage information for security and service quality purposes.

How we use information

We use data to operate the platform, manage memberships, process billing, monitor performance, support gym staff, and improve the quality and reliability of the service.

Data sharing

We do not sell personal data. We may share information with trusted service providers who help us operate the platform, comply with legal requirements, or provide support functions under strict confidentiality obligations.

Security

We use reasonable administrative, technical, and organizational safeguards to protect data. No system is completely immune from risk, but we work to maintain strong controls for tenant isolation, encryption, and access management.

Your choices

Depending on your location and the services in use, you may have rights to access, correct, delete, or limit certain personal data. Contact our team to request support for these rights.

Questions?

If you have questions about privacy, data requests, or how your information is handled, contact our team.

Contact Fortiq